Shipping policy
Shipping Policy — The Watch Broker
At The Watch Broker, we aim to get your timepiece to you safely and as quickly as possible. Please review our shipping timelines below based on your chosen payment method.
Prepaid Orders
Orders placed with prepaid payment are processed and shipped on priority. Estimated delivery time: 3-4 business days from the date of order confirmation. Prepaid orders benefit from faster processing and dispatch for a seamless delivery experience.
Cash on Delivery (COD) Orders
Orders placed with the Cash on Delivery option go through additional verification before dispatch. Estimated delivery time: 6-7 business days minimum from the date of order confirmation.
Order Processing
All orders are processed within 24-48 hours of confirmation. You will receive a confirmation email/SMS with tracking details once your order has been shipped.
Delivery Timelines
- Delivery estimates are calculated in business days (Monday-Saturday), excluding public holidays.
- Delivery times may vary slightly depending on your location and courier serviceability.
- While we strive to meet the estimated timelines above, unforeseen delays (weather, courier disruptions, high-demand periods) may occasionally extend delivery by a few additional days.
Order Tracking
Once shipped, you will receive a tracking link to monitor your order's status in real time.
Undeliverable/Failed Delivery Attempts
If a delivery attempt fails due to incorrect address details or unavailability of the customer, our courier partner will make [2] additional attempts before the order is returned to us. Additional shipping charges may apply for re-shipment.
For any shipping-related queries, feel free to reach out to us at [+917874665906].